Shipping Policy
Effective Date: 22nd April, 2026
This Shipping Policy explains how orders are processed and delivered for purchases made on Evolyte.
1. Order Processing
- Orders are processed after successful payment confirmation
- Processing typically takes 1–3 business days
- Orders are not processed on weekends or public holidays
You will receive a confirmation email once your order has been placed.
2. Shipping Methods
We ship through trusted third-party courier and logistics partners.
Available shipping options, if any, will be shown at checkout based on your location.
3. Delivery Time
Estimated delivery timelines:
- Standard delivery: 3–7 business days
- Remote or non-serviceable areas may take longer
Delivery times are estimates and may vary due to:
- Location and accessibility
- Courier delays
- Weather or operational conditions
We do not guarantee exact delivery dates.
4. Shipping Charges
- Shipping charges (if applicable) are displayed at checkout
- Charges may vary based on:
- Order value
- Product size or weight
- Delivery location
5. Order Tracking
Once your order is shipped:
- A tracking link or tracking ID will be shared via email or SMS
- You can use this to monitor delivery status
6. Delivery Attempts
- Our delivery partners may attempt delivery multiple times
- If delivery fails due to incorrect address or unavailability, the order may be returned
Please ensure accurate shipping details at checkout.
7. Delays and Exceptions
Delivery may be delayed due to:
- High order volumes
- Logistics disruptions
- Public holidays or regional restrictions
In such cases, we will make reasonable efforts to keep you informed.
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Provide order details and clear photos (if applicable)
We will review and assist based on the issue.
9. International Shipping (if applicable)
- International delivery availability depends on location
- Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
10. Contact Information
For shipping-related queries, contact: